Zyliss Store USA Customer Service Help

We try to provide as much product information as we can about the products we sell, but if you can't find the information on our site or if you have a more technical question, we want to make sure you are connected with the right support number.

For technical questions on the following products please call the corresponding number:

DKB Household is confident that our products are manufactured to the highest quality and want to ensure our customers are always satisfied. We offer a 5-year guarantee on our products with the exception of our battery-operated products, which have a 2-year guarantee. If any of your Zyliss products show signs of defect when used as intended, please email us at customercare@dkbrands.us to determine if your item is covered under warranty.

When contacting us about a product defect please include the following information:

• A photo of your item.
• Your full name.
• Your full physical mailing address.
• How long you have had the item.
• A brief description of the defect.

If we determine your item is covered under warranty, a replacement will be sent. In the event the item has been discontinued, we will send a similar item of the same value.

If you are interested in ordering a large quantity of items you may qualify for volume pricing discounts. Volume Discount Pricing is a great way for customers to save big on large, bulk orders on most items available in our store. Please send a bulk order request to our friendly sales staff so they may create a quote and provide personal service for your order! You will receive a response within 1-2 business days and our office hours are Monday through Friday, 8am-5pm CST.

We make it as easy as possible to ensure you get the lowest prices available: Let us know what products & the quantities you are interested in. Get a detailed quote from a dedicated sales rep. Our warehouse ships directly to you. You enjoy the savings & are now a preferred customer. Send A Request Now

Direct Warehouse Pricing

We are constantly updating our site to provide the best possible experience for our customers. Unfortunately mistakes do happen, so please feel free to email us at sales@zyliss.com with any problems you experience while on the site. Your feedback is appreciated and ensures that other customers do not experience the same problem!