Zyliss Warranty Claims

If your Zyliss product is defective to the extent that you believe it is covered by our warranty outlined in the "guarantees" section below, please fill out the form below to contact our warranty department.

Contact Info

Product Info

Product & Receipt Of Purchase Images

Please Upload an image(s) of the product, focusing on the problem area if possible as well as a picture showing the brand's name. Also, please upload an image of your sales receipt to show proof of purchase. Without proof of purchase your warranty claim may be delayed.
*Max file size 2 MB for each photo (.jpg .gif & .png)

Warranty Info

DKB Household is confident that our products are manufactured to the highest quality and want to ensure our customers are always satisfied. If we determine your item is covered under warranty, a replacement will be sent. In the event the item has been discontinued, we will send a similar item of the same value.


We offer a 5-year guarantee on our products with the following exceptions:

  • Battery-Operated Products - 2-year guarantee
  • Zyliss Cook Ceramic Pans - Lifetime warranty for defects in material or workmanship under normal household use and when cared for according to the Use & Care Guidelines provided in the instruction manual. The non-stick coating on Zyliss Cook Ceramic Pans are guaranteed separately for a period of 2 years from date of purchase.

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